Shipping And Returns

Shipping & Returns

Shipping & Payment Policy

 

Accepted Methods of Payment

Credit Card (All payments completed by Paypal)

Check/Money Order

Cash On Delivery

 

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

 

Mailing Address For Check/Money Order

 

Craft Heaven

Returns Department Tracking

315 Babbacombe Road

Torquay,Devon,Tq13tb

 

Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

 

Carriers

 

We use the following carriers to deliver our orders:

 

UPS

Royal Mail

 

Order Tracking

 

If a tracking No. is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class Royal Mail will not have tracking numbers.

 

Shipping Rates

 

The rate charged for the shipping of your order is based on your order total. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

 

Back Orders

 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.