Shipping And Returns
Shipping & Returns
Shipping & Payment Policy
Accepted Methods of Payment
Credit Card (All payments completed by Paypal)
Check/Money Order
Cash On Delivery
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Mailing Address For Check/Money Order
Craft Heaven
Returns Department Tracking
315 Babbacombe Road
Torquay,Devon,Tq13tb
Shipping Policy
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
Carriers
We use the following carriers to deliver our orders:
UPS
Royal Mail
Order Tracking
If a tracking No. is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class Royal Mail will not have tracking numbers.
Shipping Rates
The rate charged for the shipping of your order is based on your order total. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.